The Australia cyber regulator has taken action against Twitter, demanding an explanation for its handling of online hate. Since its acquisition by Elon Musk, Twitter has become the most complained-about platform in the country, prompting the regulator to push for increased accountability.

The eSafety Commissioner, Julie Inman Grant, has been leading a campaign to hold Twitter responsible for its actions. After Musk’s purchase of the platform for a staggering $44 billion, with a promise to uphold free speech, the regulator has intensified its efforts. Notably, Twitter’s lifting of bans on approximately 62,000 accounts has sparked concerns about the rise of online hate.

In response to the surge in complaints, Inman Grant sent a legal notice to Twitter, seeking clarification on the matter. Surprisingly, Twitter accounted for a third of the online hate complaints received by the Commissioner, despite having fewer users compared to platforms like Facebook, Instagram, and TikTok (now Meta).

Expressing her concern, Inman Grant stated, “Twitter seems to have neglected addressing the issue of hate on its platform.” She highlighted that the reinstatement of banned accounts, including those promoting Nazi rhetoric, was a cause for alarm. The Commissioner emphasized the need for transparency and accountability from social media platforms to protect users.

Australia Takes Stand Against Online Hate: Pushes for Twitter Accountability Amid Indigenous Recognition Debates

Failure to comply with the request within 28 days could result in Twitter facing a substantial daily fine of nearly A$700,000 ($473,480). Twitter declined to comment when approached by Reuters, leaving its response uncertain.

The demand for explanation coincides with Australia ongoing discussions regarding the recognition of Indigenous peoples in the constitution, which has sparked intense debates on race. Notably, Indigenous TV presenter Stan Grant cited targeted abuse on Twitter as one of the reasons for his recent media shutdown.

The issue has also affected National Indigenous Television. Which announced its suspension of Twitter usage due to the platform’s prevalent racism and hate. The Commissioner’s letter to Twitter calls for an explanation of the impact assessments conducted. When reinstating banned accounts, how the platform interacts with online hate communities. And how it enforces its policies against hostile behaviour.

The Australian cyber regulator has a strong determination to hold Twitter more accountable in combating online hate. Safeguarding user experiences, and promoting a safer digital environment.